Westin Heavenly Mattress Review
As an Amazon Associate I earn from qualifying purchases.
Thinking of trying the Heavenly bed experience at home? Then read our review below.
Westin Heavenly Bed Review Summary
Product Name:
Westin Heavenly Mattress
Product Type:
Mattress
Summary:
This is a review of the Westin Heavenly Mattress which is available exclusively at all Westin Hotels. Make sure you read our in-depth review to find out if it will be suitable for you or not before you consider buying it.
Rating:
Who Makes the Westin Heavenly Bed?
The Westin Heavenly Mattress is a 13.25" thick Simmons Beautyrest pillow top mattress manufactured by the Simmons Bedding Company and made in Full, queen, king and California King mattress sizes. It is known in the industry as one of the best hotel mattresses on the market.
The mattress is so popular that there are many devoted consumers that will attest to the quality and high standards that it provides. In addition, the mattress is renowned as the world’s most comfortable hotel bed.
What Makes Westin Heavenly Mattresses Stand Out?
You are in for a treat if you’ve never slept on a Westin Heavenly Bed. This award winning mattress is supremely comfortable with a combination of individually-wrapped pocket coils that contour to your body and a layer of convoluted dense memory foam. Each spring coil is secured inside its own fabric pocket, thus allowing each coil to be isolated and respond independently to any pressure applied to it .
The Westin Heavenly Mattress delivers medium-firm support for full body comfort. In addition, it features motion isolation. Motion isolation is a distinctive attribute that decreases motion transfer.
For instance, being in the same bed with a restless sleeper can literally be a nightmare. However, motion isolation eliminates the vibrational movement of your partner so you can get a good night’s sleep.
The Westin Heavenly Bed also features plush comfort with its breathable quilted pillow top. There are 850 pocketed coils to be exact. That is a lot of comfort. In truth, the mattress is the ultimate luxury with extra layers of comfort to lull you to sleep night after night. All of the above are wrapped by a quilted damask and knit fabric mattress cover.
Like other innerspring mattresses and hybrids with springs, the Westin bed mattress keeps quite cool so it is a good choice for those who sleep hot. This is because their is adequate air-flow around the spring coil area which helps reduce any heat from building up.
Note thought that being on the firmer side of the firmness scale, this pillow top hybrid mattress is therefore not ideal for people who are light in weight, say 120 pounds or less. Lightweight people should probably opt for a softer mattress like one made from all polyurethane foam or memory foam.
However if you are very heavy, say over 300 pounds, you would benefit from sleeping on a much firmer mattress in order to get the support you would need at such body weight.
Although plenty of Westin Heavenly bed owners report pain relief after using the mattress, it is advised though by chiropractors that people with back or neck problems should opt for a firmer mattress to get the higher level of support and pain relief needed for such health conditions.
Being a hybrid medium-firmness mattress, it is designed to be suitable for sleepers preferring any sleeping position. Whether you are a side sleeper, back sleeper, stomach sleeper or a combination of any of them, the mattress coil, foam and pillow top layers will provide the contouring support your spine and muscles need.
Back sleepers and combo sleepers prefer this mattress the best followed by side-sleepers and finally stomach sleepers. Also, if you like sleeping cool, this mattress is for you.
To top it off, the Westin Heavenly Bed has a solid foundation for continuous stability and the prevention of softening. Additionally, the mattress is CertiPUR-US Certified. The certification is a voluntary testing, analysis and certification program for flexible polyurethane foam.
The certification foams are regulated by the Consumer Product Safety Commission and made without: ozone depleters, TDCPP, PBDEs or TCEP (”Tris”) flame retardants, mercury, lead and other heavy metals. As well, the foam does not contain formaldehyde or phthalates.
Award Winning Sleeping Comfort
The Westin Heavenly Mattress has been recognized and reviewed by many well-known and recognized establishments such as Travel and Leisure, Reader’s Digest and CNN. In fact, CNN states that Westin's Heavenly Bed has been providing good sleep for nearly 20 years.
According to CNN, the comfy secret of the Westin Heavenly Bed is the individual pocket coils and the reinforced edges that provide long-term support for any sleep position.
CNN adds that every Westin bed manufactured since 1999 has been consistent in comfort. It was 1999 when the Heavenly bed was launched. Today you can even find a Heavenly dog bed that features embroidered paw prints.
Owner Mattress Satisfaction
According to research reports, the Heavenly Bed overall has 64% owner satisfaction. The report is based on a sample of more than 80 owner experiences. However, owners who bought the entire set – mattress, linens, pillows and blankets – were more satisfied than the consumers who only bought the mattress.
Although 64% is well above average, compared to a classic innerspring mattress, the performance rate is fairly poor especially for the price. In addition, some shoppers complained about not being able to return the mattress. However, consumers should not expect to return a Heavenly Bed.
Will This Mattress Sag?
One of the biggest complaints about the Westin Heavenly Bed (WHB) is that it sags after 3 years. Although most innerspring mattresses sag after years of usage, the WHB sags considerably within the first three years. In fact, 25% of owners have confirmed the sagging.
However, when it comes to quality the Westin Heavenly bed is top of the line. To prevent sagging and extend the life of the mattress, it is recommended that you rotate the mattress at least two times a year. In truth, rotating the mattress will promote unceasing comfort and maintain the quality.
Background
Westin Heavenly is a name you can count on. In 1999, the Westin Hotel company proudly launched the Heavenly Bed. The mattress quickly became the leading brand for hotel comfort. In fact, the comfy Heavenly mattresses changed the industry standard of a grander sleep experience.
Not long after the Westin bed's launch, consumers wanted to purchase the outstanding comfortable beds. Even today, their medium-firm mattresses are exclusively designed for Westin hotels.
However, the Heavenly Mattress is available to consumers like you at a few retail locations like Pottery Barn and fortunately nowadays you can also buy the Westin Heavenly bed online.
You could also get the other Westin Bed items like bed sheets, hypoallergenic pillows, mattress topper, and even down blanket and duvet covers.
F.A.Q
Purchasing a mattress may be one of the most challenging tasks one has to take for a home product as it is the mattress that determines one’s quality of sleep. Westin bed mattresses have been around for many years and have stood out in terms of their quality. Here are some of the most common questions we receive that may have not been covered in this Westin Heavenly mattress review:
- What mattress is comparable to the Westin heavenly mattress?
Among the innerspring mattresses available, Sealy, Serta, and other Simmons beds are the other mattresses comparable to the Westin heavenly bed. Just like the Westin heavenly bed mattresses, they fall within the 63 to 65% owner satisfaction.
Their firmness levels range from soft to medium to firm. The above mattress brands have over ten years warranty period, can be accessed from several online stores, and have been in the market for decades, giving them a strong market presence. - What is the Westin Heavenly mattress return policy?
Unless your reason for return is a manufacturing defect, Westin heavenly mattresses never accept returns of their beds. However, if the warranty allows or your purchase of their mattresses was at Pottery Barn, you may return the mattress.
Pottery Barn has a return policy that may be favorable to the clients. However, to avoid any returns, you may need to carry out an intense analysis of the mattress before accepting it. - What should I do to prolong the life of my Westin Heavenly Bed?
Considering the significant investment you have made by purchasing Westin Heavenly mattresses, it is only wise to find out ways to ensure its durability. One of the challenges of this kind of mattress, like most innerspring mattresses, is the sagging experienced after a few years of use.
However, you may rotate the mattress at least twice a year to combat the problem easily. Removing any sagging also helps with back pain relief because doing so ensures your back is properly supported. - How is the Westin Hotel heavenly bed made?
The manufacturing process of Westin Heavenly mattresses is quite interesting. The mattress is composed of a supportive innerspring structure, with each spring having a fabric pocket of its own.
The result is that the movement of each spring is independent of the next. As such, no or limited motion is expected to be transferred on different sides of the Heavenly bed.
Also, apart from the thick pillow top layer on top, below that the structure of the mattress comprises a memory form layer that conforms to the shape of the person sleeping on it.
In addition, the mattresses provide a relatively cool environment due to the air spaces created from the innerspring core. So for those who do not like sleeping hot, the Westin mattress will help keep you cool during your sleep. - Is the Heavenly mattress compatible with an adjustable bed frame?
The memory foam and pocketed coils of this hybrid mattress make it very compatible with adjustable bed frames. You can not break springs or damage a convoluted foam layer just by changing their angle of inclination. Note that its compatibility with foundation, supportive frame, or box spring is guaranteed.
It would be wise if one purchases a Westin box spring base as they pair very well with this mattress. However, your option on what box spring or frame brand to buy is not limited to those from the Westin Hotel brand.

Final Thoughts- Is westin heavenly bed worth it?
After an in-depth assessment of all the important features that make a comfortable sleep surface for a bed, we gave the Westin Heavenly Mattress a star rating of 4.5 out of 5.
The main reason for a less than perfect score is due to the potential for sagging as can be seen from a few customer Westin Heavenly bed reviews. However, like in most mattresses that have spring coils, the sagging is easily remedied if you rotate the Westin mattress at least two times a year.
We highly recommend the Westin Heavenly Mattress for continual rest and an amazing night’s sleep, just as would at any Westin Hotel. The unique thick pillow-top design offers premium comfort and ultimate support. The air-flow friendly coil springs ensure that you will not be sleeping hot on it.
Try it out if you are looking to get some divine restorative sleep from an innovative mattress; your body will relish in the plush and luxuriant features the Heavenly bed offers.
If you also need a frame for the mattress, the Westin Heavenly foundation is a perfect fit for providing the right amount of support. Alternatively, any suitable sized platform base, slatted bed frame or box spring base could also be used.
Note though that although it has reinforced edges for superior edge support, the pillow-top nature of the sleeping surface makes it its edge support seem ordinary as the softening pillow-top feature covers the whole surface.
4/5
Pros:
- Full body comfort
- Does not sleep hot
- Breathable pillow top
- Firm but plush feeling
- Isolates body movements well
Cons:
- Heavy
- Average edge support
- Minimal warranty
- Few reports of sagging
- Takes about a week to break-in

He is an Engineer, designer and jogging enthusiast. His team of product testers and reviewers are as passionate as he is about sleep improvement and are on a collective mission to reveal to you only the best sleep solutions and products.